When is UCX London 2026 and what are the opening hours?

Wednesday 14 October 2026 from 09:30 to 17:30 and Thursday 15 October 2026 from 09:30 to 16:30, at ExCeL London.

How much does it cost to attend?

It is free to register and attend. Seminar and keynote sessions are free too, with seats on a first-come, first-served basis. Exhibiting is paid.

Does my badge cover the co-located shows?

Yes. The badge gives full access to all theatres at DTX, UCX and DCX.

Can students or under-16s attend?

It is a B2B event, so attendance is restricted to over-16s. Students are only admitted after 2pm on day two (Thursday).

Can the organizer provide a visa invitation letter?

No. The organizer does not issue visa invitation letters; the registration confirmation email is intended to support visa applications.

Unified Communications EXPO (UCX) London 2026

Name: Unified Communications EXPO (UCX) London 2026
Start: 2026-10-14T09:30:00+00:00
End: 2026-10-15T16:30:00+00:00
Location: ExCeL London

About this event

UCX London is the UK's leading exhibition for unified communications and collaboration technology, aimed at the people who influence which tools a business selects and how they are rolled out. Over two days at ExCeL London it covers UCaaS and CCaaS, contact centre operations, customer and employee experience, AV and the use of AI and automation, alongside the co-located Digital Transformation EXPO (DTX).

Technology areas

The show floor and content stages are organised around the tech areas shared with DTX, so a single badge gives access to every theatre across DTX, UCX and DCX.

Customer contact centre
Customer experience
Cyber security
Intelligent service and operations
AI and automation
Digital workplace and employee experience

Key themes for 2026

The 2026 programme focuses on how organisations put AI to work in customer and colleague experience without losing the human element.

Balancing AI integration with human expertise
Deploying AI within customer experience
The convergence of AV and IT functions
Implementing secure agentic AI
Building customer trust in an intelligent CX landscape
Closing the gap between deployment and operationalisation
Empowering frontline workers
Workforce, culture and skills for technology change
Accessible and inclusive workplaces

Who attends

UCX is strictly business-to-business. It draws IT, CX, contact centre, AV and operations leaders from enterprise and public-sector organisations, plus vendors and channel partners. The organizer cites 150+ expert exhibitors across the co-located shows.