Unified Communications EXPO (UCX) Manchester 2027

UCX Manchester is the northern edition of the Unified Communications EXPO, positioned as the home of colleague and customer experience. It brings IT, CX and contact-centre teams together to explore unified communications and collaboration, cloud and networks, video and AV, customer contact technology and AI, co-located with Digital Transformation EXPO (DTX) at Manchester Central and anchoring Manchester Tech Week.

Technologies covered

The exhibition and content programme span the tools organisations use to communicate internally and with customers.

• Unified communications & collaboration
• Data, AI & automation
• Customer experience
• Customer contact
• UC security
• Video and audio visual
• Digital workplace

Who attends

Teams from every sector and at every stage of transformation, from IT and infrastructure leads to CX, contact-centre and digital workplace managers. Recent attendees have included teams from Barclays, BBC, HSBC, John Lewis, the NHS and Sky.

Co-located with DTX

One registration covers the shared show floor with Digital Transformation EXPO Manchester, so visitors can combine communications and CX sessions with DTX's digital, data and cyber content, plus socials and fringe events across Manchester Tech Week.