E3 Customer Experience Conference 2025

Returning for its 5th edition, the E3 Customer Experience Conference 2025 is Saudi Arabia’s leading CX-focused platform, hosted in Riyadh on June 23–24. Backed by Tajriba, the National CX Academy, and supported by Vision 2030 initiatives, E3CX gathers regional and global leaders to explore customer-centric innovations across digital, AI, analytics, and omnichannel engagement. The event showcases Saudi’s 2nd CX Hackathon, the C-Level CX Masterclass, and recognition for the Top 15 Saudi CX Startups — all under one roof.

Key Highlights

• Vision 2030 Alignment: Understand how CX is a pillar in Saudi Arabia’s transformation strategy, with 96% of firms prioritizing it.

• CX Hackathon: Witness young professionals and students compete in one of Saudi’s most exciting innovation-driven contests.

• Executive Insights: Participate in exclusive masterclasses tailored for C-level leaders driving customer-centric transformation.

• CX Start-Up Recognition: Meet the Top 15 early to mid-stage Saudi startups innovating in automation, personalization, and loyalty.

Who Should Attend?

• Chief Experience Officers, CMOs, and Digital Transformation Leaders

• Heads of Customer Journey, Loyalty, Omnichannel, and Retention

• CX Designers, UX Specialists, and Product Managers

• Government Digital Strategy Directors

• Entrepreneurs and Investors in CX Technologies

• Start-Ups in Customer Service Automation, Analytics, and AI

• University Students and Young Professionals in the Hackathon Program